Plumber Near Me

VanGo Rooter

📍 170 S Spruce Ave, South San Francisco, CA 94080 📞 (415) 755-7405 🌐 Website
4.8 (113 reviews)
Closed ⋅ Opens 7 AM Fri
Plumber
Drainage service
Excavating contractor

Review Summary

VanGo Rooter receives positive feedback for its reliability, responsiveness, and helpfulness. Customers praise the plumbers' knowledge, honesty, and communication, highlighting their willingness to explain the process and avoid unnecessary charges. Several reviewers commend the quick response times, especially for emergency situations. Some specific plumbers, like Thomas, Andrew, Ricardo, Gem, and Paul, are mentioned for their excellent service. However, one negative review cites a warranty issue with a water heater, though it was eventually resolved. Overall, VanGo Rooter is recommended for its quality work, reasonable prices, and customer-focused approach.

VanGo Rooter thumbnail

4.8

(113 reviews)

5 ★94%
4 ★2%
3 ★1%
2 ★1%
1 ★3%

Victoria Chen

Super reliable and helpful! Everyone I spoke with at VanGo Rooter was empathetic and patient. Thank you to Thomas especially for your quick help with an emergency plumbing issue! He made me feel at ease with a really stressful situation and the fact that VanGo Rooter sent him over within an hour and a half of calling was a huge relief. Will definitely reach out for any plumbing needs in the future.

Fiona Ren

Have used this company twice and was quite impressed by their service. I don't usually leave a review for contractors, but both times were really good. Plumbers (this time was Andrew) were knowledgeable, walked you through the things behind the scene and most importantly being open and honest. You don't feel they try to get you pay beyond what's necessary. I feel I can trust them.

Olga Patino

I bought a water heater less than 1 year and a half. I was told it was top of the line paid over $3k and it's not working. It's under warranty but it needs parts that they do not carry mind you for a brand they sell. Parts are ordered from who knows where meanwhile an 82 year old woman has not hot water how is she to do anything without hot water they should replace it with a new one ore offer a loner I'm mean 5 days without hot water is unacceptable never again will do business with them. They said we will fix it for free ok but it's under warranty My poor mom has no hot water how cruel can you be to an old lady .t hey fixed it 3days later I'm glad it was fixed very nice people but still 3 days

Michael Vaandering

I don't normally leave reviews but my plumber (Ricardo) was absolutely amazing. He was very communicative about the plan to fix my shower, picked up the parts for me, wore shoe covers and a mask while in my home, and even went above and beyond to fix a cold water issue I didn't even know I had. He made the entire experience seamless. I will definitely be recommending VanGo Rooter to my friends.

Foley Laurente

VanGo Rooter is very reliable, Gem and Paul are always just a phone call away whenever we have plumbing issues. They take the time to explain the process of any repair. Our company, Life Steps Foundation has worked with many plumbing vendors but after recieving service from VanGo Rooter we decided to open an account with them. Their quality of work shows the effort they put to satisfy their customers.

ANGELA Noble

I had Paul Y yesterday come out and do my semi annual property jetting. Now I have been with Van Go Rooter for over 2 years now. Paul Y has been here on several occasions. Each and every time he comes he lets me know he is here, contains what he is doing and asks if I have any questions or needs. He was fully masked and gloved. I appreciate the time service I receive from Van Go and Paul. They have done copper pipe repair, sewer jetting, toilet installation and the standard clogged drain. I would completely recommend them and have for other home owners and property managers. Great emergency service and scheduled maintenance and reasonable prices. Thanks Paul and Arnel for your continued fantabulous service!!!

Al Schuchard

We have recently needed plumbing services at multiple properties and VanGo was incredibly responsive! We had them out once for what we thought was a clog in a toilet line from tile debris from a floor remodel. After snaking the line and finding nothing, we were puzzled and they determined that we had bought a bad toilet, just out of the box brand new. The owner even personally swung by and confirmed that it was indeed the case. Never knew toilets came out bad. The personal touch is a sign of a business that cares. We were in the process of losing a water heater as well and VanGo came out same day and replaced it. We thought it was a bad valve but in fact it was determined that the water heater was failing. VanGo was able to replace it same day before it failed and flooded our garage. Great job and great service at reasonable rates.

Cortnie Clyburn

I work for a dental office and we had a leaky faucet that needed replaced, and after first calling another service and getting a ridiculous quote, I decided to call Vango Rooter for a 2nd opinion. Not only was their price reasonable it was half of what the first service quoted me. Although the plumber (Ricardo) that gave us the quote was unable to make it due to some unfortunate personal events, they made sure to send Gem in his place. He was fabulous! Was in and out of the room in 35 minutes and did a great job! 5 stars for their service! Would recommend!